THE EMOTIONAL BANK ACCOUNT PT 3

People will respond greatly when they know that you are rooting for them,that you are in their corner,wanting them to do well.Oftentimes,they will be willing to change when they know you are not trying to condemn them,that you are not trying to put them down or make them feel bad about themselves.True correction always inspires people to want to do better. When you have what you think is a good suggestion or some constructive criticism,dont go to the person and blurt it out.Always start off with something positive. Something like "You did great job there.Your opinion was good.That was clear and helpful.but maybe next time you could add this,and it would be more effective.You would do better"When you begin with something positive,the defenses come down,and they will be willing to consider your suggestion.Rather than condemning people,encourage them.If you make it a priority to keep your emotional accounts full in your relationships,you will have far fewer problems with people receiving suggestions and receiving instructions from you.When you have something sensitive to talk about,when you have something that has potential to cause conflict or problems,always start positively.Make sure it is the right time to broach the matter.Make sure that you have thought about how you are going to start the conversation. When you are trying to improve a relationship,if your words or actions cause the other person to become defensive,you have defeated your purpose.Before you correct someone,make sure that you have already given that person five compliments when you correct people,we should never belittle them or make them feel insignificant.At your places of work,dont have this attitude,"How could you come up with that?Who did this crazy job?.Instead do your best to find the good in every suggestion,even if you cant use them. As a teacher,if a student fails a question you asked in class,dont treat him in a way he will be afraid to answer next time.Even if the answer was out of it,let the student feel important. We should never make people feel small for having attempted something great and failing.Never talk down to someone even if it your driver.Treat people with respect.Most times ,you have to overlook faults.If you want to make huge deposit into somebody's life,when he makes mistake and he knows he is wrong,dont make a big deal about it.Dont embarass a child in the present of his friends or younger ones.Dont pay someone for the evil they might have done to you. Stephen covey suggested 6 major deposits that build the Emotional Bank Account.We will start to examine them from tommorrow.HAVE A NICE NIGHT